Retningslinjer for frakt

IMPORTANT

Orders placed before 2pm Monday to Friday will be dispatched the same day. Orders placed over a weekend or bank holiday will be posted the next working day.

Send a gift

We offer a FREE gift wrap service, so you can now send a gift to most of the world wrapped! 

At checkout simply tick the gift wrap box.

Our Address:

The Red Squirrel, 129 Newlaithes Avenue, Carlisle, CA2 6PP. All online orders are dispatched from our HQ here in Carlisle, UK.

We now ship worldwide! 

Postage and any fees such as import duties are automatically calculated at the checkout..

We aim to dispatch all orders within 2 working days (most orders are dispatched the same day Mon - Friday)

For UK Deliveries:

For orders that total up to £14.99, the postage charge will be £3.50

For orders that total £15.00 or more, the postage will be FREE!

All orders are posted 48 hour tracked delivery, either with Royal Mail or Evri  - YOU CAN SELECT THE CARRIER AT CHECKOUT.

We also offer the opportunity to upgrade to next day/24 hour delivery.  The options for this will be available at checkout.

We provide tracking information which is sent to you when we dispatch the order. The buyer is responsible for informing The Red Squirrel if you do not receive your parcel so we can then chase this up with the courier. The quickest way to get in touch is to email us - info@theredsquirrel.co.uk as emails are monitored most of the day. 

INTERNATIONAL ORDERS

We now ship to most countries, including the USA, Canada, Europe, Australia and New Zealand. 

The postage cost for international customers is calculated at the checkout and include import fees, customs and duties where payable so you won't have any unexpected charges to pay :-)

Any questions, please reach out to us - info@theredsquirrel.co.uk